Troubleshooting

If you are having trouble on controlling or connecting, apply the following steps. Observe whether the problem persists or not after the action you have performed.

  1. Check whether your smart device is connected to the relevant home network.
  2. Restart the product application.
  3. Turn bluetooth off and then on via user control panel.
  4. If the connection cannot be established with the above processes, repeat the initial set-up settings on the washing machine.

If the problem persists, consult an Authorised Service Agent.